Responsible Gaming
Gaming Should Be Entertainment
Gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. At Avoralis Melbourne, we're committed to promoting responsible gaming practices and supporting the wellbeing of our players.
Please gamble within your means and only wager what you can afford to lose. If you're unsure whether your gambling is healthy, we encourage you to seek support.
Age Verification
All players must be at least 18 years of age (or the legal gambling age in your jurisdiction in Australia) to access and use betting sites. Age verification is mandatory and we take this requirement seriously.
If you are under the legal gambling age, please do not access our site. We have systems in place to verify your age, and providing false information is a serious offense.
Warning Signs of Problem Gambling
Do any of these warning signs apply to you? If so, it may be time to seek help:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family or friends
- Gambling with money needed for essential expenses (rent, bills, food)
- Spending more time and money on gambling than intended
- Feeling anxious, irritable, or restless when not gambling
- Repeatedly trying and failing to stop or reduce gambling
- Gambling to escape problems or relieve stress
- Borrowing money or going into debt to fund gambling
- Neglecting family, work, or personal relationships due to gambling
- Lying to others about the extent of your gambling
Self-Help Tools
We provide several tools to help you maintain control of your gambling:
Deposit Limits
Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly). Once reached, you won't be able to deposit further funds.
Loss Limits
Establish a maximum loss limit. When you reach this limit, your account will be temporarily restricted to prevent further betting.
Reality Checks
Enable pop-up reminders during your gaming session to check how long you've been playing and how much you've wagered.
Self-Exclusion
If you need to take a break from gambling, you can self-exclude from our site for a period you choose (minimum 24 hours to permanent exclusion). During this time, you won't be able to access your account or place bets.
For information on how to access these tools on our platform, please contact our customer support team.
Support Organisations
If you or someone you know is struggling with gambling, help is available. Australia has excellent support services:
Australia
- Gambling Help Online — Free confidential counselling and support
Website: www.gamblinghelponline.org.au
Available 24/7 with phone and online chat services
International Support Services
If you're accessing our site from outside Australia, support services in your region include:
- United Kingdom:
- GamCare — www.gamcare.org.uk
- GamStop (National Self-Exclusion Scheme) — www.gamstop.co.uk
- Canada:
- Responsible Gambling Council — www.responsiblegambling.org
- United States:
- National Council on Problem Gambling — www.ncpgambling.org
- Germany:
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
If You Need Help
Please reach out. Seeking help is a sign of strength, not weakness. Whether you're concerned about your own gambling or that of someone else, professional support is available and can make a real difference.
Contact Gambling Help Online today on 1800 858 858 (toll-free, confidential, and available 24/7) or visit their website at www.gamblinghelponline.org.au.
You can also speak with our customer support team about accessing self-help tools or taking a break from gambling.